Satisfaction study aims to evaluate the views of respondents on a variety of issues that will show how the company is performing and how it can improve.

CIEMS conducts the satisfaction study methodology that focused on the following points :

– From study objectives to questions formulation.
– Measurement development.
– Questionnaire design.
– Data collection.
– Data quality.
– Univariate analysis.
– Bivariate analysis.
– Multivariate analysis.

Industry study	Market research	Impact study	Satisfaction study